Conflicts Resolution in Multicultural Societies 00-FF-CRM

1. Introduction to the seminar.

2. What is a conflict? - definitions. From group to interpersonal conflict - dimensions, reasons and dynamic. Conflict stages.

3. Diversity of conflicts around the world. Which conflicts have a cultural background? International and national conflicts as an example of group conflict. Conflict as a source of genocide.

4. The specific of interpersonal cultural conflicts. Conflict analyses as a basic for conflict solution.

5. Mediation and negotiations - methodology of conflict resolution. Alternative dispute resolution (ARD).

6. Communications during conflict resolution. Conflict management and working with conflict in intercultural groups.

7. Cultural conflict in education. Prevention and intervention work in conflict situations.

8. Conflict resolution for sustainable development.

Lectures & labs - simulated experiences, video and slide demonstrations, discussions, discussion, exercises, presentation.

Link: https://teams.microsoft.com/l/team/19%3aH1KGtCtSf4A6MrvjkXaYE9GobKFoj2JIV5GSPD_L7Gk1%40thread.tacv2/conversations?groupId=f464496f-0739-4201-abc1-e95b437768ca&tenantId=aee18df6-9fc6-4188-b9f4-b3f12e451c86